Posts in: New Features

Sign & Return a Fax, Really Fast

August 23rd, 2011

This is a feature for Basic, Premium & Ultimate Plans, since you have to be able to receive faxes. Interested? Sign up here >

Ever been asked to sign and return a fax? Normally, it would arrive in my inbox as a PDF, I would download it to my desktop, upload to HelloFax, then sign & return it. Or, I’d use our docs@hellofax.com feature. Quicker than printing, but still a hassle.

But, now we have an even faster way. Here’s how it works:

1. HelloFax forwards the fax to your email address as a PDF. Click on the link & we’ll load it into HelloFax.com

2. Add a recipient

3. Click on “Edit & Sign” to fill out and sign your document, as you normally would.

Then, click send and you’re done!

We’ve conquered the upside down fax!

August 23rd, 2011

In the olden days, getting an upside down fax wasn’t a big deal. All you had to do was turn it around with your hands. But, in the modern era, an upside down fax can be devastating. You have to turn your head and laptop 90 degrees (in opposite directions of course), print it out, or find some obscure program to d it for you.

We solved that problem. Here’s how it goes!

1. You receive a fax via email, open the pdf and realize it’s upside down. No way!

2. Forward it to rotate@hellofax.com

3. Then, we send you back an email, with it rotated and good to go.

4. Open it and you’ll see it’s right side up!

We love this feature. Always trying to make our lives (and yours of course) a little bit easier.

HelloFax For Teams!

July 17th, 2011

Let’s say you run a real estate office, or a law firm, and you have multiple employees using HelloFax. It can be a hassle to separately manage everyone’s account. Plus, billing is no fun, since each individual is billed separately. We fixed that problem!

How’s it work?

1. We designate someone as the Team Leader. Email us support@hellofax.com and we’ll set that up!

2. The Team Leader can create or remove accounts, and give members their own, local fax numbers.

3. The Team Leader assumes responsibility for everyone’s billing.

What if someone already has a HelloFax account? You can still invite that person. If the person accepts, the Team leader will simply assume responsibility for that person’s billing.

Want to set up your own Team? Email us at support@hellofax.com and we’ll get you set up!

Extra Security: Turn Off PDF Attachments

July 17th, 2011

People love the idea of fax to email. When you receive a fax, we email you the fax as a PDF. There’s one thing that you should note though: email itself has some inherent insecurities. Most people aren’t concerned, so they insist on having that feature available.

But, for those of you who are extra security conscious, we built the ability to turn that feature off. We’ll still notify you when a fax arrive, but we won’t attach the PDF to the email.

How do you do it? Go to the “My Account” page and unselect:

  • “Include PDF copy in incoming fax emails” and;
  • “Include PDF copy in outbound fax confirmation emails”

That’s it! Let us know if you have any questions.

Secret Feature: Drag & Drop

July 16th, 2011

We’re big fans of usability. We sometimes release a feature, and if it doesn’t work in the UI, we don’t display it.  We’ve had this feature for several months. Since we haven’t had time to make it user friendly, we still haven’t displayed it.

Here it is! You can drag & drop documents into HelloFax.

Receive Faxes in Dropbox

June 28th, 2011

If you use HelloFax and Dropbox, it can be a major hassle to manage your documents. We learned that people were signing a document in HelloFax, downloading it, and then uploading it to Dropbox. So, we made that problem go away.

How does the integration work?

  • We create a HelloFax folder in your dropbox account.
  • Anytime you send a fax, receive a fax, or sign and send an email – we’ll automatically forward it to your dropbox account. People can fax directly into your dropbox account.

Integrate with Dropbox now in 10 seconds:

1. Go to your “My Account” Page. Don’t have an account? Sign up now >
2. Click on the Dropbox check mark and click save.
3. Follow the steps on Dropbox

And you’re done! Email us at support [at] hellofax.com if you want us to do any other integrations!

New Feature: Sign & Fax from Email

June 6th, 2011

Since it’s a hassle to download a document from your email and then upload it to hellofax.com, we built a solution!

Next time, you should try this:

1. Forward your document to docs@hellofax.com.
2. We upload the document to our servers and email you the link.
3. Click on the link and we’ll bring you to hellofax.com, with your document ready to be edited.
4. Edit and send!

We use HelloFax all the time, so we’ll keep making it easier to use… because we want to make it easier for us to use!