Posts in: New Features

Need several people to sign the same document?

December 1st, 2011

Both you and your client need to sign a document.

Here’s what you do:

1. Click on the “Request Signature” tab

2. Type in your client’s name; then, click on “+ Signer”.

3. Enter your email address (if you have to sign as well)

4. When you prepare the document for signing, drag and drop form fields onto for both you and Bob.

That’s it! When you click send, an email will be sent to you and Bob, asking both of you to sign the document.

Send Faxes to 70+ Countries

November 28th, 2011

Because of some extremely persistent users, we finally launched international faxing!

You can now send faxes to:

ALBANIA

AMERICAN SAMOA

ANDORRA

ARGENTINA

AUSTRALIA

AUSTRIA

AZORES

BANGLADESH

BELGIUM

BERMUDA

BRAZIL

BRUNEI

BULGARIA

CAMBODIA

CANADA

CHILE

CHINA

COLOMBIA

COSTA RICA

CROATIA

CYPRUS SOUTH

CZECH REPUBLIC

DENMARK

DOMINICAN REP.

FINLAND

FRANCE

FRENCH GUIANA

GEORGIA

GERMANY

GIBRALTAR

GREECE

GUADELOUPE

GUAM

HONG KONG

HUNGARY

ICELAND

INDIA

IRAQ

IRELAND

ISRAEL

ITALY

JAPAN

KOREA SOUTH

LAOS

LATVIA

LUXEMBOURG

MACAO

MALAYSIA

MALTA

MARTINIQUE

MONACO

MOROCCO

NETHERLANDS

NEW ZEALAND

NORTHERN MARIANAS

NORWAY

PAKISTAN

PANAMA

PARAGUAY

PERU

POLAND

PORTUGAL

PORTUGAL MADEIRA

PUERTO RICO

REUNION

ROMANIA

SAN MARINO

SINGAPORE

SLOVAK REP

SLOVENIA

SOUTH AFRICA

SPAIN

SWEDEN

SWITZERLAND

TAIWAN

THAILAND

TRINIDAD & TOBAGO

TURKEY

UK

URUGUAY

USA

Need a country not on this list? Click here to request a country >

Saving drafts: never lose your unfinished documents

November 18th, 2011

If you accidentally close your browser or the computer crashes, you could lose all your work. That’s really frustrating (it’s happened it us!), especially if you spent a lot of time on the document.  So, we solved that problem.

Here’s how it works:

1. We save every document you upload (on the “Send” tab) as a Draft. If you make changes to the document, we constantly update the draft. That way, we always maintain the most up to date version.

2. If you accidentally close your window, the file won’t be lost. You can just click on the “Manage” tab and see your file there. Just click on “Edit” to go back to where you left off.

Best part – you don’t have to do anything to get started. It happens automatically.

Send to Multiple Recipients

November 7th, 2011

This has been one our most request features, especially from lawyers. Sometimes you have to send a document to multiple people. It could be your spouse, your lawyer and your accountant. Normally, you’d have to send the document multiple times, which is a hassle.  So, we final solved that problem.

Just click on “+Recipient” to add recipients. That’s it!

Free and Basic accounts can email multiple recipients. If you’d like to fax multiple recipients, you can sign up for our Premium or Ultimate Plan >

Request Electronic Signatures: Get Documents Signed Faster

October 11th, 2011

We completely redesigned the entire site to give you the ability to request signatures from other people.

What does it mean to request a signature?
As you know, it’s a hassle to print, sign and scan documents. So, when you ask someone to sign a document, you’re inflicting that work on that person. In fact, the harder you make it to sign and return a document the more likely they’ll put it off or forget to do it all together.  We solved that problem.

With signature requests, you can have people fill out and sign the document in the browser.  They never have to touch a fax machine, printer or scanner. With this feature, a deal that might normally take days to get signed can get signed in minutes.

This works great for realtors, salespeople, lawyers, CPAs and anyone who needs a contract signed quickly.

So, how does it work?
1. Click on “Request signature” on the left tab

2. Type in the email address of whom you’d like to sign this document

3. Upload the document they have to sign and click on “Prepare Form Fields”

4. Drag & drop form fields onto the documents. These are the things that we’ll require the recipient to sign.

5. Add a note & click send!

6. The recipient gets an email, requesting that they sign and return the document in the browser. Whey they click on the link, we’ll show them exactly where they need to sign.

Once the document is signed, we send an email with the document to all parties. We also include a cover page, which verifies the email address of the signer. Plus, we store other data about the signer for verification purposes.

Login or Sign up to give it a try.

That’s it! Let us know what you think.

How to Fax From your Smartphone

October 9th, 2011

A lot of people have been asking how to fax from their phone. We don’t have an iPhone app, because you don’t need one! It just involves email. Here’s how it works:

1. Open your email on your smartphone (this works for your iPhone, Android, BlackBerry, Windows Mobile or other smartphone device).

2. Attach the document you’d like to fax (either you already have it on your phone, take a picture of it with your smartphone, or you’re forwarding a document you already have in your email account)

3. Put fax-number@hellofax.com as the recipient. For example, if you’re faxing 222-333-4444, you just put in 2223334444@hellofax.com in the TO field.

Click send! That’s it. HelloFax will send you a confirmation email as soon as it arrives.

HelloFax Launches in Canada!

September 14th, 2011

We’ve received tons of requests for local fax numbers in Canada. As of now, you can send & receive faxes in Canada!

Here’s what you do:

1. Go to the pricing page and pick a Basic, Premium or Ultimate Plan. Go there now >

2. Once you pick a plan, select Canada for your country & then pick your province.

3. Finish your registration and you’re all set.

Would love to know what you think!

Add Multiple Signatures / Initials

September 14th, 2011

If you fill out a lot of documents, having one signature on file isn’t enough. You may have to add your initials or sign the document differently.

How’s it work?

Next time you add your signature, you’ll notice that you only have one signature on file.

All you do is save another signature and we’ll add it to “Your Saved Signatures” list.

Harry could also save a few more versions of his signature. We’d just add it to the list of saved signatures.

That’s it! We love feature requests and actually build them. So, let us know how it goes.

AutoComplete: Making Filling out Forms Faster

September 14th, 2011

If you fill out forms like me, 80% of the information you type is always the same. I always use: 1. My name, 2. Address, 3. Company name, and 4. Title. To save time, we built an auto-complete system, which will suggest text, much like your browser.

How’s it work?

1. Fill & send a document.

2. Then, anytime you fill out a new document, it’ll suggest text that you’ve used previously. For example, when I type “J”, it’ll suggest Joseph Walla (that’s my name) or JN Projects Inc (our company name). It remembers what text you’ve used previously and suggests it for future use.

3. Just your arrow to select the text you need and then click tab.

A note on Privacy:

We know that some people may be concerned about having certain information, like their credit card or social security number, remembered for future auto-fill. So, we built the system to not remember credit card or social security numbers. Our system tests each text field. If it fits certain criteria, the system doesn’t remember it.

How to turn it off.

If you don’t like it, we made it extremely easy to turn off. Just go to the My Account page and unselect “Enable Autocomplete”.

Would love to hear your feedback on how to make this better. Send us an email at support@hellofax.com, if you have any suggestions.

High Resolution & Color Fax!

August 30th, 2011

We just launched something called the high resolution & color fax!  Faxing is generally low quality and involves lots of paper. If you fax the same document often, the quality degrades so much, it can become unreadable. Plus, getting a paper fax is a storage issue. You have to keep it in a filing cabinet or scan it to make it digital. We solved that problem, by giving the recipient a way to access the original, high quality & color version of the fax.

Here’s how it works:

1. Type in a fax number and select “Send high resolution & color version of fax”:

2. We add a page to the end of your fax, with a special access code. Here’s what the code looks like:

3. The recipient goes to www.hellofax.com/HighRes and they type in their unique Access code:

4. Once they confirm that their email address is real (we do this for an extra layer of security), we let them download the original document.

Then, you can store your file digitally, even if you received it as a low quality fax. Every time someone uses this feature, we move the world a little more towards a digital environment and away from the insanity that is faxing. Let us know what you think!