Les Archives

373 Absolute unique vistors in 5 days!

The good (from Hacker News) :

• “You are now bookmarked!”
• “I like it!”
• “I’m a fan”
• “I can’t say enough how much I love your design. Super simple, super sleek, just awesome.”
• “This looks like a service I was looking for a couple of months ago, but couldn’t find.”
• “I love this… I’ve used a few of the other online services before but canceling a monthly plan was like pulling teeth. I love the idea of being able pay by the page.”
• “Actually this is kind of cool though ”

Also good (from email):

• “I love the idea”
• “Very easy to use”
• “I liked that it supports multiple file-types”

The Advice (from Hacker News):

• “I’d kill for a small, annual plan that just lets me receive without signing up for monthly payments or attaching it to sending credits. A la carte all the way.”
• “I would keep the per-page model.”
• One commenter:
  • “$1-$5 to send a fax. This seems totally within reason. Driving to find someplace with a fax, waiting in line, exposing your document to some clerk, etc. The one-time fee gives me the service I want with no commitment.
  • $10-$20 for bigger faxing ‘events’. I should be able to send unlimited faxes (which in reality will be <10 but makes me feel better they are not metered) AND have a temporary incoming fax number that I can receive faxes on, which forward to an email address. This service could be available for 30 calendar days from the moment you buy.”
• “I couldn’t see an email-to-fax feature, but that would be a useful one.
  • This feature is now in the pipeline!
• “I think if you keep it simple and convenient, it’s nice.”

We’re still giving free faxes for feedback. So, if you have any thoughts (or just love startups), please email us!

An Avoidable Dilemma

A programmer from Freelancer.com was almost done with our project. So, I did some final testing to verify that the rest of the site still worked.  Several pieces were broken.

When I asked him to fix it, he said they never worked in the first place.

I’m confident I checked the code before hand and it worked; he’s confident he checked it and it did not.  Who’s right?

Lesson Learned

If the buyer and the programmer don’t agree on what already works before a project starts, there is huge potential for misunderstanding or abuse.

The Potential for Abuse:

• The buyer may be trying to get the programmer to fix bugs that were already there.
• The programmer may be trying to get out of fixing code that he broke on the rest of the site.

Even without intentional abuse, two good people can simply disagree and potentially scuttle a project — or end a perfectly good project with mutual bad reviews.

How Do We Avoid This?

Before you start a project, as a Buyer or a Programmer, agree on which part of the site already works — and which parts do not.  That should save you from most instances of abuse or misunderstanding.